These Terms of Service (the "Terms") are an agreement between you and TCG Tradr. "TCG Tradr", "we", "us" and "our" mean the individual operating TCG Tradr, who provides the TCG Tradr mobile app, its website and the services behind them (together, the "Service"). Please read them carefully. Section 15 requires most disputes to be resolved by binding individual arbitration and waives class actions and jury trials.
By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
TCG Tradr helps trading-card vendors and collectors identify cards with the phone's camera, look up recent market prices, and keep track of purchases, inventory, sales, trades, card shows and profit and loss, alone or as a team. Members who are 18 or older can also create a public profile, connect with other members, send each other bundles of cards for sale and exchange direct messages. We may change, add or remove features at any time.
When you use the Service you agree that you will:
You will not:
"Your content" means what you add to the Service: your profile (name, username, role and picture), bundles, messages, reports and your vending records. You keep ownership of it. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process and display your content only to run, secure and improve the Service — for example, to show your profile and the bundles you send to other members, and to deliver your messages. This licence ends when your content is deleted, except for copies we must keep for legal reasons or that other members already received.
You are responsible for your content and promise you have the right to share it.
Zero tolerance for objectionable content and abusive users. You can block any member and report a member or a message from inside the app, or write to support@tcg-tradr.com. We review every report and act on reports of objectionable content within 24 hours, by removing the content and, where it is warranted, suspending or closing the account that posted it. To review a report we read the reported message and the messages around it. Direct messages are also checked automatically before they are delivered, and a message that breaks these rules (for example slurs, sexual solicitation or link spam) is refused. We may remove any content and restrict, suspend or close any account that we reasonably believe breaks these Terms or puts others at risk, with or without notice.
TCG Tradr is a tool. It is not a marketplace, broker, auctioneer, escrow agent or payment service, and we are not a party to any sale, purchase, trade or bundle between members or between you and your customers.
Prices, comps, offers, market values, profit and loss and other figures in the app are estimates calculated from third-party sources and from rules you set. They can be late, incomplete or wrong, a card can be identified incorrectly, and the sources can change or stop working. We are not a licensed appraiser, grader, broker or financial adviser, and nothing in the Service is financial, investment, tax or legal advice. Check anything that matters before you rely on it; you make your own decisions about what to buy, sell or trade and at what price.
The Service uses and links to services we do not control, such as TCGplayer, eBay, PriceCharting, CardHedge, alt.xyz and the grading companies' certificate lookups (PSA, Beckett, CGC and SGC). Their content and terms are their own and we are not responsible for them. App Store and Google Play terms also apply to your download of the app.
The app, website, software, design and the TCG Tradr name and logo belong to us or our licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for its intended purpose, under these Terms. Card names, card images, set names and game logos belong to their respective owners (for example Bandai, The Pokémon Company, Konami, Wizards of the Coast and Riot Games); they appear in the Service to identify cards, and TCG Tradr is not affiliated with or endorsed by those companies. If you send us feedback, we may use it without any obligation to you.
You can close your account at any time in the app (Profile → Account → Close account) or at /legal/delete-account. Closing signs out every device. If you sign in again within 30 days your account is reopened as it was; after that your personal data is removed or anonymised as described in the Privacy Policy. Records of sales and trades are kept in anonymised form, and the data of a team vendor profile belongs to its owner and stays with the team.
We may suspend or close your account if you break these Terms, if we must for legal reasons, or if we stop offering the Service. Sections 5 (the part about content already shared), 6, 7, 9 and 11 to 17 continue after your account is closed.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT CARD IDENTIFICATION OR MARKET DATA WILL BE CORRECT, OR THAT DATA WILL NEVER BE LOST — KEEP YOUR OWN RECORDS OF ANYTHING IMPORTANT. Some places do not allow these exclusions, so some of them may not apply to you.
TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, OR FOR ANY LOSS FROM A DEAL BETWEEN MEMBERS OR FROM RELYING ON A PRICE OR VALUATION, EVEN IF WE WERE TOLD IT WAS POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AND US$100. Nothing in these Terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.
To the extent the law allows, you will defend and indemnify us against claims, losses and reasonable costs (including legal fees) brought by someone else that arise from your content, your deals with other people, or your breach of these Terms or of the law.
These Terms are governed by the laws of the State of Illinois and the federal laws of the United States, without regard to conflict-of-law rules, except that Section 15 is governed by the Federal Arbitration Act. Any dispute that is not arbitrated under Section 15 will be heard only in the state or federal courts located in Illinois, and you and we consent to their jurisdiction. If you live outside the United States, the mandatory consumer protections of your home country still apply.
In short: if we have a dispute, we first try to sort it out informally for 30 days. If that fails, it goes to a neutral arbitrator, not a judge or jury, and only on an individual basis — no class actions. Small-claims court stays open to both of us. You can opt out of arbitration by emailing us within 30 days of first accepting these Terms.
15.1 Informal resolution first. Before starting an arbitration or a small-claims case, the party with the claim must send a written notice to the other — you to support@tcg-tradr.com, we to the email address on your account — with the name, username and email of the account, a description of the dispute and the relief requested. Both of us will try in good faith to resolve it for 30 days after the notice is received. Deadlines to bring a claim are paused during those 30 days.
15.2 Agreement to arbitrate. If the dispute is not resolved, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Service (including whether a dispute must be arbitrated) will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, which are available at adr.org, as modified by this Section. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitrator may award any relief a court could award on an individual basis, and the award may be entered in any court with jurisdiction.
15.3 Where and how. The seat of arbitration is Illinois. Hearings may take place by video or telephone, or in person in the county where you live or another place we both agree on. Fees are paid as the AAA Consumer Arbitration Rules provide; we will pay any filing, administration and arbitrator fees those rules assign to the business.
15.4 Individual claims only. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO BRING OR TAKE PART IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE ACTION OR ARBITRATION. Claims may be brought only in an individual capacity, and the arbitrator may not combine more than one person's claims or award relief to anyone other than the individual party.
15.5 Exceptions. Either of us may bring an individual claim in small-claims court if it qualifies and stays there. Either of us may also ask a court for an injunction to stop infringement or misuse of intellectual property or unauthorised access to the Service.
15.6 Mass filings. If 25 or more similar demands for arbitration are filed against us or by us by the same or coordinated counsel or organisations, the AAA Mass Arbitration Supplementary Rules apply, and the demands will be administered in batches of up to 50 (one batch per arbitrator), with the next batch starting after the previous one ends, unless the parties agree otherwise. Deadlines to bring a claim are paused for demands waiting in a later batch. Both of us agree to work in good faith with the AAA to keep the process fair and efficient.
15.7 Opting out. You may opt out of this Section 15 by emailing support@tcg-tradr.com within 30 days of first accepting these Terms, from the address on your account, with your name, username and a clear statement that you opt out of arbitration. Opting out does not affect the rest of these Terms or any earlier arbitration agreement with us.
15.8 If part of this Section fails. If the class-action waiver in 15.4 is found unenforceable for a particular claim or remedy, then that claim or remedy (and only that one) is decided by a court under Section 14, after the individual claims are arbitrated, and the rest of this Section still applies. If any other part of this Section is found unenforceable, the rest remains in force.
15.9 Changes to this Section. If we change this Section, the change will not apply to a dispute for which a notice under 15.1 was already sent, and you may reject the change by emailing support@tcg-tradr.com within 30 days of it taking effect.
We may update these Terms. The version and date are shown at the top of this page. For material changes we will tell you in the app before they take effect and, where the law or the change requires it, ask you to accept the new Terms again before you continue using the affected features. If you keep using the Service after a change takes effect, you accept the updated Terms.
These Terms and the Privacy Policy are the whole agreement between you and us about the Service. If a provision is unenforceable, the rest stays in force. Not enforcing a provision is not a waiver. You may not transfer these Terms; we may transfer them to a successor, such as a company formed to operate TCG Tradr. Neither of us is liable for delays caused by events beyond reasonable control.
Questions, reports or legal notices: support@tcg-tradr.com. See also our support page.